EMT Practice Test

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Question1:
Refer to the exhibit.
In the Cluster Administration screen of a PresenceServices cluster, when you try to change the cluster state to Accept New Service, you receive the error:
Servers that are not in License Restricted mode assigned to the cluster are below the Minimum number of required servers.
You check that a server has been administered under Engagement Development Platform > Server Administration which shows green check under License Mode, and a System State of Denying.
Which action needs to be taken to solve this problem?

Question2: What are the steps necessary to trace SIP messages going through the Avaya Session Border Controller for Enterprise (SBCE)?

Question3: A customer reports that they cannot place WebRTC calls. You discover there is a problem with communication between Avaya Breeze ™ and the Avaya Aura Media Server (AAMS).
Where in Avaya Breeze ™ do you set/check the User ID for Restful TLS authentication?

Question4: Considering the message flow to an Avaya Aura Contact Centre (AACC) Agent Desktop, which protocol is used to communicate between Avaya Aura Communication Manager (CM) and Avaya Aura Application Enablement Services (AES)?

Question5: Which two statements describe the 8D Troubleshooting Methodology? (Choose two.)

Question6: Which method can be used to verify the Client and TSAPI services have been administered correctly?

Question7: Who is responsible for Discipline 4, Determining Root Cause, of the 8D Troubleshooting Methodology?

Question8: The Entity Monitoring column on the Session Manager Dashboard shows two figures per line.
How should these two figures be interpreted?

Question9: When Avaya Session Border Controller for Enterprise (SBCE) initially receives the message from a SIP endpoint wanting to update their Presence status, which operation does it perform?

Question10: Right after an Avaya Breeze ™ installation, the customer called in stating WebRTC calls are not working.
Where can the administrator go to verify that the Avaya Breeze ™ server was configured to Accept Service?

Question11: Which statement about RTP media stream and Avaya Session Border Controller for Enterprise (SBCE) is true?

Question12: Avaya currently uses the online tool called Avaya Diagnostic Methodology (ADM) for partners to raise trouble tickets and receive assistance, and expects customers/partners to have performed the following tasks before raising a trouble ticket.
1. Clearly stated the problem.
2. Detailed the findings.
3. Clarified the problem.
When they receive the trouble ticket, what is the next step in ADM that Avaya Tier 3 support will perform?

Question13: How can you enable all levels of the log, including debug, to be dumped into the ps.log file?

Question14: A customer reports that none of their users can IM or see each other's presence. After troubleshooting you discover that default gateway of the Avaya Breeze ™ SM100 has the wrong IP Address in the configuration.
Where would you go to correct this problem?

Question15: Which three standards does the Avaya Aura Application Enablement Services (AES) support? (Choose three.)

Question16: After you finish the Avaya Breeze ™ installation you notice that the host name is incorrect.
How can you change the hostname in Avaya Breeze ™?

Question17: Where can an administrator go to validate the Breeze/WebRTC cluster is synchronized to Avaya Aura System Manager (SMGR)?

Question18: Which three protocols assist the WebRTC functionality to overcome the Network Address Translations (NAT) challenges? (Choose three.)

Question19: Incoming SIP Trunking calls from Service Provider to Session Manager are failing because Avaya Session Border Controller for Enterprise (SBCE) is not sending a domain name in the TO, FROM and REQUEST headers.
What needs to be changed in SBCE to make this happen?

Question20: Which statement about Network Routing Policies in Avaya Aura Session Manager (SM) is true?

Question21: You are troubleshooting an IM and Presence problem, and discover all application processes are not running on the Avaya Breeze ™ platform.
How can the application processes be started?

Question22: Which three statements about the Avaya Session Border Controller for Enterprise (SBCE) are true? (Choose three.)

Question23: You are creating a SIP Entity for Avaya Aura Engagement Development Platform - EDP / Avaya Breeze™.
What do you have to enter in the field labeled FQDN or IP Address?

Question24: In an Avaya Aura Presence Services (PS) message flow, which type of message does a Remote Worker first send to PS?

Question25: When a user is forwarded to Avaya Aura Messaging (AAM), Avaya Aura Communication Manager (CM) needs to indicate to AAM who the call was originally destined for, so that the message is left in the correct mailbox.
Which SIP header is used to indicate for whom the call was originally destined, and the reason for being forwarded to AAM?

Question26: Which statement about Avaya Session Border Controller (SBC) is true?

Question27: Which statement about Avaya Tier 2/Business Partners is true?

Question28: When enabling Remote Worker telephones to access a Public Directory, which additional configuration item needs to be configured on the Avaya Session Border Controller for Enterprise (SBCE)?

Question29: Avaya Aura Messaging (AAM) needs to communicate with Avaya Aura Session Manager (SM) whose identity certificates have been signed by Avaya Aura System Manager (SMGR) Certificate Authority (CA).
How does AAM get a copy of the Trusted SMGR CA Certificate?

Question30: Which tracing tools that help to debug WebRTC protocols are available on the Avaya Breeze™ platform?

Question31: Which types of certificates can be verified from the Avaya Aura Application Enablement Services (AES) web console?

Question32: Incoming SIP Trunking calls from Service Provider to Session Manager are failing because Avaya Session Border Controller for Enterprise (SBCE) is not sending a domain name in the TO, FROM and REQUEST headers.
What needs to be changed in SBCE to make this happen?

Question33: Considering the message flow to an Avaya Aura Contract Center (AACC) Agent Desktop, which protocol is used to communicate between AACC and Avaya Aura Application Enablement Services (AES)?

Question34: You are troubleshooting a TLS link down message between Avaya Aura Session Manager (SM) and Avaya Session Border Controller for Enterprise (SBCE). Tracing on SM and SBCE reveals a Fatal Error Unknown CA message being sent by SBCE when it receives the Server Identity certificate from SM.
To solve this problem, which two actions need to be completed? (Choose two.)